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Welcome to the start of your learning journey! In this module, you will start to familiarize yourself with diversity concepts and their relevance in the workplace. This will give you great ideas on how to shape your thinking for the best communication outcomes.

Sensitivity training is essential to your organization’s overall training strategy.  Your team has people of different backgrounds, beliefs and personalities, and having everyone feel respected and treated appropriately, regardless of who they are, is important. 

By the end of this module, you will have a clear understanding of diversity concepts and their application to different diversity categories.

Lessons covered include:

  • Communication Styles & Strategies
  • Leadership Styles & Cultural Differences
  • Developing Written and Verbal Communication Skills as HR professionals